You must see a Saginaw Health Plan doctor or provider for your health services. If you did not select a primary care physician at the time of enrollment, you should call (989) 797-7610 to choose a doctor. If you did not choose a doctor at enrollment, or have not called to choose a doctor, the Plan will pick a doctor for you and notify you by mail.You may choose your doctor once a year. However, we will be happy to work with you to find a doctor if there are special issues or concerns.
Your doctor will arrange for your care, including referrals to a specialist, x-rays or prescriptions.
If you need to see your doctor, call for an appointment.The number is on the identification card. Describe why you need to see the doctor.
The doctor’s assistant may give you an appointment. She may also suggest that you try something at home or go to a specialist.
Be ready for your appointment with the doctor:
- Write down how you are feeling
- Write down any questions you want to ask
- Bring with you any medications you are taking
- Ask questions about your doctor’s directions
If you need to change or cancel an appointment, please call your doctor the day before.This allows your doctor to see someone else who may need services.
If you have a life-threatening emergency, you should go directly to an emergency room or call 911.